![]() After lifting the lid I did see that it was in fact the 301 xl for black.Īnyway, please help with issue one being the most important. What I don't understand is that on the box and when I searched the internet for what cartridge to buy, it did say the 61 xl was for the hp envy 4500 but when I put it in the printer it stated that it did not recognize that model 61 xl. My other issue is that I was confused what ink cartridge to buy and purchased the 61 xl in black by mistake. I chose the copy mode and it copied in color but not in black and white. I cleaned the heads, I unplugged the printer from both the printer and the electrical outlet, I went thru all the clean printhead, align printer, clean ink smear, printer status report, print quality report. Its the 301 for color and the 301 xl for the black. ![]() Corrupted drivers could make it impossible to print and they could even crash your BIOS, which could cause you to lose all your drivers, even the ones that are working fine. There is plenty of ink in the color and black cartridge. The biggest threat to your driver and printer software - besides a BIOS crash - is corruption by malware. My printer won't print if I send to print.
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